Operations director

A newly launched innovative security services company is looking for an exceptionally talented Operations Director to join its leadership team. The company is part of a fast growing group holding that is building a chain of businesses in key sectors in Africa with operations currently spanning renewable energy and real estate. We are building a social impact business that will create unique employment opportunities for underserved communities by providing thorough training and offering attractive professional development.

This is a unique opportunity for a dynamic and hands on individual to work on building a company for the future with significant social impact and strong culture. We are seeking a strong leader with significant experience in managing teams and operational excellency. You will operate with autonomy, working closely with the company’s staff, customers, suppliers and other external stakeholders to build the company into a world-class operation. You will be central to designing and implementing the innovative operating model to drive growth and efficiency. The role will report to the Managing Director of the company and independently define, own and drive key initiatives from concept to full implementation. The role will be based in central Accra with potential regional travel as the company expands.


Key Responsibilities

  • Oversee all business operations and manage operational performance of the company

  • Manage a frontline team that will scale significantly over the next 5 years

  • Build systems and processes that contribute to making the business scalable and cost efficient

  • Identify opportunities for operating model optimization in an early stage, rapidly growing company 

  • Identify and implement operational best practices and standard operating procedures to drive efficiency and excellence across operations

  • Create an inclusive environment and invest in talent development

  • Contribute to overall company’s strategy as a member of the leadership team and oversee implementation of strategic initiatives


Job requirements

  • Undergraduate degree, preferably business-related

  • Master’s degree, MBA from a leading institution preferred

  • Minimum of 5 years’ of business work experience with 2+ years of direct leadership experience required

  • Leadership in operations settings and experience holding accountability for operations preferred; experience in transport and logistics beneficial

  • Knowledge of the security services industry preferred; Passionate interest in using innovation and technology to transform security services industry

  • Ability to operate at both strategic and operational levels; credible and impactful both with senior management as well as frontline team

  • Analytics; ability to quickly distil down operating models and identify where the value and opportunity is

  • Entrepreneurial and action oriented with ‘roll up the sleeves’ attitude; thriving in a fast paced, challenging and deadline driven environment

  • Ability to overcome adversity/resistance to change and influence others to drive the highest results

  • Excellent verbal and written communication skills

  • At least 2 years of experience in an emerging market, preferably in Ghana/West Africa

If you are interested in this position, please send your CV and cover letter to talent@africaforesight.com, stating your earliest possible start date and annual gross salary expectations in USD. Application deadline is November 12, but early applications are strongly encouraged.

Please submit all documents in PDF format and name the subject headline as follows: “Application OD Security_<your full name>

Female candidates are expressly encouraged to apply for this position.